Hawaii Estate & Jewelry Buyers in Honolulu, HI Closed now

Reviews about Hawaii Estate & Jewelry Buyers

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  March 16, 2020, by Jennifer Strahl
  I had some broken and unwanted gold jewelry, a ring I wanted resized, and a couple items for which I needed insurance appraisals. I'd had appraisals done before, but not on Oahu - and I had no experience with selling. When I saw all the five-stars for HIEJB, I figured it was a good place to start. The appointment process was super easy. I got to their office just before Moshe did, and everyone in the place was kind and welcoming. I didn't have anything particularly flash or significant - very modest pieces - and I wasn't meant to feel like I was wasting their time. I had already separated my gold by karats, Moshe weighed it and calculated a value for me that I thought was fair. The price he gave me for the appraisals was better than I originally expected, and the resize (sizing up, so adding gold) was quite reasonable. He offered to polish the appraised rings for approximately $30 each, but I declined. Throughout the whole process, he was professional yet warm. Our first appointment took roughly 30 minutes, and he told me he would have my items ready by the end of the week. I returned three days later to pick up my appraised items and my resized ring. He gave my resized ring a polishing job and I'd NEVER seen it look so lovely! Now I'm wondering just how much he could have made my other jewelry (which I told him not to bother with polishing) sparkle and shine! The resize work was excellent - infinitely better than an insurance repair job on my engagement ring I'd had done elsewhere. It fits perfectly and I'm extremely happy with the entire experience. I won't hesitate to return when I'm ready to invest in Ni'ihau shell lei or any time I need jewelry repaired or resized (or polished!)
• ★ ★ ★ ★ ★

  September 25, 2019, by Cole Lannum
  I purchased a (rather expensive) watch from them using Ebay. I was a bit apprehensive at spending so much money on something I couldn't see, but I decided to trust the Ebay ratings system (they were rated quite highly). I received the watch (in record time given that it was coming from Hawaii to the east coast), and I had a few follow up questions on how to care for it. These folks were simply amazing. Moshe and Nicole answered all of my (annoying?) questions and helped me with a couple of minor issues that I needed addressing. They were patient and unbelievably responsive. I could not be more happy--not only with the purchase, but particularly with the customer service component. Truly the kind of business that deserves accolades. I would purchase something from there again without hesitation, and will probably visit them in person when I am next in Hawaii.